Network Magic - YOUR TECHNOLOGY SOLUTIONS PARTNER

	Network Magic hinges everything we do on keeping your business not just operational, but operating at maximum productivity. We take your invitation to partner with you seriously, and that is why we will assess your business exactly where it is at, and recommend only the best technology solutions for your infrastructure, desktop and network management.

Our business practices are guided by your need for excellence in:

Cutting-edge technology solutions
Lowering the overall cost of doing business
Continuous network maintenance and protection
Best use of IT investment

	Our associates stand ready to begin our partnership. Contact Network Magic at: Network Magic Corporation Telephone: 407-661-1231 Fax: 407-661-4035 info@networkmagic.net

How can we serve you?

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	Description:

	Network Magic partners with reputable information technology providers for proven technology products & services, backed by vendor warranties & support contracts. These partners allow us to offer the following tools:

We will provide the following tools:

Server-based Computing Tools:
Servers – file & print, application, terminal server
Server & PC based operating software
PC workstations, laptops, PC-keyboards, Thin clients
Shared resources

Network & Security Tools:
Routers
Switches
Firewalls
Anti-virus, spy, spam, web content filtering and intrusion detection
Data & voice cabling
Wireless

Communication Tools:
MS Office Outlook 2003 & MS Exchange Server 2003
MS Sharepoint Services central access point for business related information
MS CRM managing leads, prospects & customer data
TeleVantage telephony software-based IP-PBX

Productivity Tools:
Microsoft Office Products:
Microsoft Access
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Powerpoint
Microsoft Publisher

With new technology constantly emerging, you need a technology partner that understands your business, embraces your vision, and is committed to providing you with the technology tools to achieve your goals. Network Magic will add value to your business by providing all the tools that you need to keep your business most productive. We provide effective:

Server-based computing –
Seamless and secure network design and connectivity addressing local and satellite office communication.

Layered Network Security –
A multi-layered approach utilizing structured security policies and procedures to challenge unauthorized access and malicious threats.

Data Communications –
Tools to enhance remote and desktop e-mail access and collaboration, combining Microsoft Outlook and Exchange Server. Allows for shared corporate contacts, calendars and tasks.

Voice Communications –
TeleVantage business phone system that sparks your people and your business to work more responsively, productively and profitably. Full featured system with sophisticated “find me” call routing capabilities.

Software & Database Applications –
Where off-the-shelf tools do not exactly meet your requirements, customized solutions match business processes and enhance office and business productivity.

Data Storage & Protection –
Reliable data storage tools, corporate policies and procedures plus appropriate power protection offer proven backup and recovery of business critical data.

Technology Marketing Tools –
Professional communication with customers and prospects using around-the-clock information and e-commerce websites, tailored CD-Roms, graphic design and audio visual tools.

Network Magic Corporation partners with small and medium-sized businesses to implement effective information technology solutions. Our purpose is to keep businesses running efficiently through the use of appropriate information technology products and strategies.

Network Magic develops, maintains and protects the infrastructure for companies to conduct their everyday business. We also provide internal business tools to enhance productivity.

Our team members embrace our business philosophy of developing a true partnership with every client. This translates into prompt service, appropriate technology solutions, and best value.

Let Network Magic become your technology solutions partner today.

Enhance customer loyalty by ensuring that clients can get through to you quickly when they call. Televantage is a sophisticated call routing system that ensures that every inbound call is answered promptly and routed appropriately. It also gives you the flexibility of implementing special features such as priority handling for VIP callers or voice broadcasting of limited-time offers – that increase customer satisfaction and loyalty.

VIEW THE TELVANTAGE DEMO >

With Televantage:

Users can instantly locate and check the status of co-workers, initiate conference calls or access contact information, so they spend less time searching for numbers and transferring calls.
Sophisticated “find me” call routing capabilities ensure that your employees receive important calls at any time, and in any location.
Voicemail messages are consolidated within a single account for quick, easy retrieval and response. Your team can record and store voice messages or live conversations, and create personalized, targeted voice and broadcast messages that save time and enhance communication.
With TeleVantage’s award-winning point-and-click interface, employees can quickly and easily take advantage of everything the system has to offer.

Contact Network Magic now to schedule a consultation.

	The Issue The practice had taken on new management with forward thinking and a plan to improve and grow the practice. At the time, their computer technology focused mainly around an IBM Unix based server and database with Dumb terminals for practice management and scheduling. The Solution To move forward in IT technology and its productivity and service offerings a MS Windows based server and PC environment was proposed. Also a new practice management application was selected for added features and functionality. With the current solution left in place we implemented a MS Small Business Server 4.5 network with 25 PCs. Most of the employees did not have PC experience at the time. We set up a training lab in our office with 10 PCs and held several flexibly scheduled training classes to bring employees in and train them on the newer technology. With the new system in place the practice now had file and printer sharing, desktop faxing, electronic claims, e-mail, Internet access and, remote access. The plan included a 3 day time frame for all current patient history and account information to be freshly keyed into the new system. The data from the old system was then migrated to an access database for future data searches and billing follow up. The practice also has a satellite office that has point-to-point communications to the main office maintaining connectivity to their applications and services. Network Magic has partnered with the practice and other vendors over the years on many projects including dictation systems, offsite billing, digital record keeping, and Transcription. Their current network consists of MS SBS 2000, MS 2000 server for practice management database, MS 2003 server for Terminal services with 35 + PCs. Also the practice currently makes use of wireless technology at both locations for added productivity and convenience. We also take on the responsibility of data security and disaster recovery. There was also a need for a new phone system in 2002. Network Magic is a partner with Televantage phone systems and made the recommendation to go to this phone system that integrates with the computer network. This allowed the practice to manage their system readily onsite, i.e. update Auto Attendants, add and move user, and change music on hold. It also provided unlimited voice mail resources. Over the years, this relationship has been maintained and Network Magic continues to work with the client to improve and provide better functionality and reliability with their technology needs

	At Network Magic it is our goal to establish a long-term business relationship with our customers as a one stop IT solutions provider, helping our customers grow and maintain the level of technology that they require for their businesses. A prime example of this relationship would be one that we have had since the year 2000 with an Orthopedic practice here in Orlando.